Lunette is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you visit or interact with our website, we may collect the following information:
Personal Information
- Name
- Phone number
- Email address
- Billing and shipping address
Order & Transaction Information
- Products purchased
- Order value and payment status
- Transaction reference details
Technical Information
- Cookies and usage data
- IP address
- Browser type
- Device information
How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders
- To deliver products and provide order updates
- To respond to customer support queries
- To manage exchanges for damaged products
- To improve website functionality and user experience
- To comply with legal, tax, and regulatory obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. Information may be shared only with:
- Courier partners for order delivery
- Payment gateways for transaction processing
- Legal or government authorities when required by law
Legal Entity Disclosure
Lunette is the brand name under which products and services are marketed. The business is legally registered and operated under the name ALBERO, which is the official registered and GST entity. All invoices, tax documents, and official records are issued under the name ALBERO.
Data Protection and Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or alteration. Access to personal data is limited to authorized personnel only.
Payment Information
All payments are processed securely through trusted third party payment gateways. Lunette does not store or have access to your card or banking details.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, improve performance, and provide relevant content. You can disable cookies in your browser settings, but some features of the website may not function properly.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
Changes to Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated below. Your continued use of our website after any such changes constitutes your acceptance of the new Privacy Policy.
Contact Us
If you have any questions about our Privacy Policy or how we handle your personal information, please contact us at lunette.website@gmail.com.
For questions related to this Privacy Policy, contact:
Email: lunette.website@gmail.com
Phone: +91 96331 88757
Address:
Lunette, 3-521/D
Panangad Ambalanada Road
Mullanbazar, Kodungallur
Thrissur, Kerala 680671
India
Effective Date: 14/ 05 / 2024
Thank you for choosing Lunette!