These Terms and Conditions govern the use of the Lunette website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.
Acceptance of Terms
By accessing or using Lunette’s website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website
Eligibilty
By using this website, you confirm that you are at least 18 years old or accessing the website under parental or legal guardian supervision.
Product Information
We strive to display accurate product descriptions, images, and specifications. However:
- Minor variations in color, texture, or finish may occur
- Images are for representation purposes only
- Such variations shall not be considered defects.
Orders & Acceptance
- All orders are subject to availability and confirmation
- Lunette reserves the right to accept or reject any order
- Orders can be cancelled only before dispatch
- Once shipped, cancellation is not permitted
Pricing and Payments
- All prices are listed in INR
- Prices include applicable taxes unless stated otherwise
- Payments must be completed at checkout
- Lunette reserves the right to change prices without prior notice
Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy. Delivery timelines are estimates and may vary based on location or unforeseen circumstances.
For full details, refer to our Shipping Policy.
Return, Refund & Exchange
Lunette does not offer returns or refunds.
- Exchanges are provided only for damaged or defective products
- Damage must be reported within 48 hours of delivery
- Replacement will be provided free of cost after verification
For full details, refer to our Return & Refund Policy.
User Responsibilities
You agree:
- To provide accurate and complete information
- Not to misuse the website or attempt unauthorized access
- Not to violate any applicable laws or regulations
Legal Entity Disclosure
Lunette is the brand name under which products and services are marketed. The business is legally registered and operated under the name ALBERO, which is the official registered and GST entity. All invoices, tax documents, and official records are issued under the name ALBERO.
Intellectual Property
All content on this website, including text, images, logos, designs, and graphics, is the exclusive property of Lunette. Unauthorized use, copying, or distribution is strictly prohibited.
Limitation of Liability
Lunette shall not be liable for:
- Indirect or consequential losses
- Delivery delays caused by courier partners or natural events
- Issues beyond reasonable control
- Our maximum liability is limited to the value of the product purchased.
Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kerala, India.
Changes to Terms
Lunette reserves the right to modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.
If you have any questions about these terms and conditions, please contact us at lunette.website@gmail.com. Thank you for choosing Lunette!